BMW of Nashville is a J.D. Power 2019 Dealer of Excellence for the Customer Sales Experience

BMW of Nashville is proud to accept the J.D. Power 2019 Dealer of Excellence Award in recognition of our commitment to a fun customer sales experience. Only two dealerships in Tennessee received the 2019 award and only one in Nashville. J.D. Power has singled out BMW of Nashville’s sales team for the exceptional customer experience it provides to car shoppers. We go the extra mile to ensure your sales experience is never frustrating or confusing.

Only the top dealerships qualify for the Dealer of Excellence Award. J.D. Power considers feedback from more than 25,000 consumers to identify top-performing brands and measure the dealership’s performance in crucial customer satisfaction areas.

To win the award, the dealership must pass an audit of best sales practices that include:

  • Transparent pricing on our website
  • Efficient, transparent negotiations
  • Fair trade-in pricing
  • Clear and easy-to-understand financing options

We invite you to visit BMW of Nashville to experience our award-winning customer service. We have an extensive inventory of new and certified BMW vehicles, as well as used cars from other top-rated manufacturers, so stop by today!

J.D. Power 2019 Dealer of Excellence Program recognition is based on achievement of high scores from automotive manufacturer customer research and completion of an in-dealership best practices verification visit. For more information, visit